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Testimonials

Success Stories From Our Customers

The Mortgage Process Simplified

We are committed to providing consistent and dedicated service that meets all of our customers’ needs with a personal touch. By offering the latest technology and educational resources we strive to simplify the mortgage process. But don’t take our word for it, see what our esteemed customers have to say about us…

"Elvis was very helpful navigating us through the entire buying processes. We greatly appreciate keeping us in the loop with all updates l, and making it as smooth as possible. Very much recommend his services!"

"Elvis was fantastic to work with! He made sure we understood the process and was happy with how things were going every step. Highly recommend him if you are in the market to purchase a home!"

"This is my 3rd loan now with Elvis. He always keeps us up to date and always answers our questions in a timely matter. I will continue to business with Elvis in the future. I highly recommend him!"

"Elvis was very attentive to us through our loan process. He was quick to respond and was always very willing to answer our questions. Would recommend him and his team at eLEND to anyone!"

"Corazon was a pleasure to work with during the entire process. She treated us like family and always followed up promptly. I highly recommend Corazon. "

"Always kept me updated on the process. Entire team were great to work with and they found me a great rate. I will highly recommend him to anyone looking for a home loan."

"Bill and Kelly are a DREAM TEAM. Originally, my partner and I began working with another lender for our home but Bill got in contact with us and made it clear he was ready to help and discuss comparisons. Ultimately eLEND was the better choice and we got through this process with continuous help from the team. This was made possible through their efforts to make things clear and understandable as well as their diligence in getting us the information we needed when requested. I would recommend eLEND, Bill, & Kelly to friends or family going through this process."

"Elvis worked diligently to help me qualify for my loan. He was there every step of the way. If I had a question or issue and called him and he always responded. We worked on this for several months, and he advocated for me along the way. Buying a home is a very stressful and sometimes overwhelming, but he made the process seamless. I would highly recommend his services to anyone. Thank you again, Elvis for everything you did to make this dream a reality!"

"Robert is the absolute best. There was great communication throughout our loan process. He was always quick to respond to a call or email. He is always keeping current on loan information, especially if rates change. I highly recommend him in your loan process."

"This part of buying a home is very stressful, but Elvis took his time and was very patient in getting me through the whole process. His communication was on point. If it was not for Elvis I would have not been able to transfer my employment endeavors. This man will go to bat for you."

"I have worked with several companies and was never quite happy until I worked with Elvis. Elvis answered all my questions, was quick to respond, got us an amazing rate and helped us every step of the way! Grateful for all his help and will absolutely tell anyone who needs help to talk with Elvis!!! Was a wonderful experience!!!"

"Marc and his team were so responsive and helpful during my loan process, I would recommend him and his team 100% Professional, attentive and he solved all the questions I've had. I definitely will work with him again. Thanks Marc and God bless you!"

"Elvis was always beyond helpful and kind anytime we spoke with him via email or phone call. Very professional and always willing to do what he could to help us and answer any questions we had. Very prompt in his response time as well. We very much appreciated all his help and enjoyed working with him! Highly recommend using him as your lender! "

"Elvis did an exceptional job, responding promptly to all of my questions he answers in a professional and excellent customer service manner. I would highly recommend him to others."

"Very good trustworthy man! Great communication and got me to closing quick when we were in a bind. Wouldn’t be where I’m at without this man. Great guy!"

"My lender was amazing he always helped me keep up with the paperwork I needed. I could call him all hours of the day and he was willing to help me and would always help me in a very fast manner, if I needed something I had it instantly very good lender would recommend 10/10."

"Marc is very helpful, professional, and easy to talk to. My husband and I felt comfortable working with him. He explains things in detail and made a sometimes stressful situation go through smoothly. He also answers his phone and calls you back promptly. I highly recommend Marc. God Bless you!"

"I had a fantastic experience with eLEND. Marc especially was incredibly easy to work with, guiding me through every step of the lending process with patience and clarity. Their team was very helpful, always ready to answer my questions and provide detailed explanations when needed. I was particularly impressed with their responsiveness; they replied to my emails in a timely manner, ensuring that any concerns I had were addressed promptly. I highly recommend eLEND for anyone looking for a smooth and supportive lending experience."

"Amazing service! Always kept up to date with detailed instructions and was always there to answer any of my questions and never made me feel stupid since this is a first time experience for me! Would recommend to everyone. "

"Elvis and his team were very attentive and helpful during the loan process. Although any home loan can be grueling, they made sure they answered our questions and got back to us without delays. We are appreciative of their kindness and professionalism."

"Elvis provided professional and courteous support during the loan process for my wife and myself. His responses to our questions or concerns were extremely quick and easy to understand. We would highly recommend Elvis to anyone looking for a mortgage loan. Also, our loan processing team lead, Kelly Love, did an excellent job keeping us informed throughout the process and was quick with her responses to our questions."

"Great easy almost too easy to purchase a home! He was quick to get with me and set a clear path forward. Great to answer questions also, and I had several!"

"Elvis made the entire process seamless. He was available to answer any and all questions and was meticulous in explaining the process to us. It was a pleasure to work with him. "

"Staff has been very helpful, especially with explaining what is needed every step of the process. They have answered or returned all my calls and questions. Very professional. Thank you for making this process easier and less stressful."

Michael A.

"Elvis was an extreme help in the process. He is always reachable. At some point information was not moving on the realtor’s end and Elvis worked extremely hard to resolve the issue."

Donald M.

"With eLEND we get a bigger loan amount to work with, very dedicated and professional loan officer, open line of communication throughout the process. Once you get everything they request, getting our money is simple! "

Carlos A.

"I have used eLEND for several years. I find they have competitive rates and timely responses. I would certainly not hesitate to recommend eLEND to anyone looking for a responsive lender."

Doug G.

"I have worked with eLEND for several years and the service has been excellent for the Homecenter and the customers. The communication from pre-approval to funding is always their top priority. They offer a lot of loan options to suit anyone's needs. I always look forward to the personal and professional service I receive from the crew there."

Ray N.

"Everyone worked very efficiently and were very personable. Very nice to work with a group like this."

Kimberly B.

"Kelly Love made a difficult and frustrating process better by building a rapport and near friendship with me through compassion and empathy. She became my go-to person to calm my concerns and frustrations, and she really brought the transaction home. If I ever buy another home, I would hope to work with Kelly again."

Christina T.

"I was 5 days from closing when my previous lender backed out claiming they can't do an FHA on a singlewide. eLEND stepped right in and closed me within 3 weeks. Thank Joseph Bates and the team at eLEND for helping me purchase my homestead."

Martin L.

"Terri helped with all our questions and helped us through the whole process of refinancing our home. The refinancing team was fantastic. "

Laura B.

"Process was smooth, everyone communicated with us throughout the process and answered any questions we had."

Amanda W.

"Joseph and Jennifer were great to work with...both were always there to answer any questions I had and I appreciate them both."

Tammy S.

"The experience was great from start to finish. They help answer all my question and making the process as easy as possible. I could not have had a better loan officer. I would give higher than a 10 if it was possible."

William O.

"Elvis & Gianna were wonderful to work with! The were prompt in answering any emails, made us feel like we were valued as customers, and even small things like "enjoy your weekend" were a part of experience!"

Yvonne C.

"Joe and Jennifer were amazing, fast responded and got us closed as fast as they could. They know their information."

John P.

"Joseph Bates. He was always helpful, going above and beyond what is expected in customer service in today's world. He is very knowledgeable and shares it with you to anticipate and answer all questions."

Linda B.

"Elvis was very helpful in my refinancing. I would recommend him to anyone. Great attention to detail and is very easy to contact. He was timely in returning calls and emails."

Terryl M.

"If I could submit more than 5 stars, I would! Elvis was fantastic in assisting my family and I in our home purchase. He was extremely professional and was always reliable to answer all the questions we had as first time home buyers. Our timeline goals were met and we closed without any issues. If you're looking for a great and efficient lender, look no further!"

Laura R.

"Wow! Can't believe how easy it was to work with Elvis! If you need a home loan, give him a call! Anytime I had a question he would get back with me promptly, explained everything in detail and was always available either by phone or email. We have a mobile home and finding a lender who is willing to refinance the home and land without charging an arm and a leg is difficult. Most lenders won't even consider a loan request. So I'm very thankful for Elvis and eLEND!! Didn't realize how easy it could be doing everything online, but oh how easy it was."

WJ.

"Elend made it really easy to apply and upload all your documents electronically to the loan portal. They quickly responded to every question and keep in constant communication with us."

Spencer S.

"This was easy to get done between my busy work schedule! The my loan center made everything quick and easy! Questions were answered right away! Great job!! I will recommend elend to everyone!!"

Joseph H.

"The entire process, communication, and timing was very quick and accurate. Great job overall! "

Reggie M.

"Every time we had questions or didn't understand the process, they were always there to assist us and answer whatever questions we have."

Chad M.

"Very nice people. Gave me help when I needed it. Thank you all so much."

William R.

"Everyone was friendly, knowledgeable and helpful. They kept me updated on the status of the loan. The submission and signing of all documents was easy and efficient."

Michelle I.

"Linda Walton-Willis was very communicative, she would call and update me often. Jennifer answered my questions and emails pretty quickly. It took almost 4 months to close on the refinance but once we had everything done that they asked for, closing happened very quickly. We did feel like they would take a lot of time in between asking us for things. "

Anthony H.

"Service was good, communication to close could've been better almost missed my date to lock my rate but other than that it was excellent."

Diana T.

"Each person I had contact with during this refinance was joyful, helpful, and very timely."

Ciera M.

"Great response time when I asked questions. Worked with me to resolve issues and were very friendly. They took the time to explain anything I wasn't understanding. They worked well together as a team. It was a great experience. "

Kimberly P.

"The ease of the entire process. The expertise and professionalism of everyone involved was so gratifying."

Linda M.

"Very quick responses, good communication, helpful advice with any and all questions."

Caitlin P.

"Joseph bates was amazing and made the whole process simple and explained everything to me. He was very patient with me in answering all of my questions and even when we had to redo everything due to certain circumstances he went above and beyond to ensure we were able to close on our new home."

Jennifer H.

"The whole process was not complicated. I didn't have to leave my home to do anything. A notary public even came to our home when it came time to sign the docs."

Michael B.

"The people I dealt with were great. Kelly love was excellent to deal with and was quick to answer the many questions I had. Her response time was impressive."

Robert M.

"I have to say the loan process was very easy and understandable. I had a small disagreement with the loan officer, but overall I had to understand it's her personality. After meditation, I believe she truly was doing her best and she assisted with the process from start to closing. Overall, great experience."

Betisha W.

"You were one the very few that would do a cash out refinance on a modular home."

John B.

"Everyone was so nice. Easy to communicate through the online service and transmitting documents. The page showing where the loan was and what was needed was very helpful. Just a good experience all the way around. So glad to deal with eLEND."

Ronnie S.

"Working with Professionals like Robert Pirchala and using MyLoanCenter makes uploading documents and seeing the status of my loan easy."

Jack K.

"Financing a home can be challenging and this process has been very welcoming, Joe and Gianna have been a pleasure to deal with."

James K.

"Robert made the whole process easy from start to finish, he responded to communication in a timely manner which eliminated any confusion. All deadlines were met and the process flowed well right through closing, hassle free."

Dennis E.